Reflex Terms & Conditions

Terms and Conditions of Sale Reflex Pty Ltd ... Internet Sales
All Prices shown are in Australian Dollars and include GST.
Payment Options Account Available to existing Reflex account customers or applicants who meet the required criteria. Contact us by phone or email for more information. Secure Online Credit Card Transaction Only available when the Freight component can be determined at the time of the transaction. Such instances include, but are not limited to, the following: Reflex is chosen as the Delivery Method and the delivery point falls within Australia in the following areas: Sydney, Wollongong, Gosford, Newcastle, Melbourne and Geelong. Client picks up the order. Client chooses to pay freight direct to a nominated carrier. Offline Credit Card Transaction Credit card details can be supplied verbally, by fax or email. Cheque/Direct Deposit Cheques will be cleared for available funds before the despatch of the goods.
Freight (within Australia) Delivery Methods available in our Online Shopping area are: Delivery by Reflex into qualifying Postcode zones. Delivery by Reflex outside qualifying Postcode zones. Delivery by Nominated Carrier and the client pays freight direct to Carrier Delivery by Nominated Carrier and freight is added to order Client Pickup
1.	Reflex has implemented a set of *Standard Freight Charges that is offered for orders delivered by Reflex into the following zones: Sydney, Wollongong, Gosford, Newcastle, Melbourne and Geelong. Your status will be determined automatically based on the Postcode entered into the "Deliver To" field of the Shipping Information form.
	*The current Standard Freight Charge is:**
	Order value $0 to $300 = $27.50 Order value over $300 = Free Delivery
	Payment Method options for the above are:
	Secure OnLine Credit Card Transaction Offline Credit Card Transaction Cheque / Direct Deposit
2.	For delivery outside the qualify zones, freight cannot be determined at the time of the transaction. Complete the requested details and submit your order. We will then make contact by email or telephone with a quotation for the freight.
	Payment Method options for the above are:
	Offline Credit Card Transaction Cheque / Direct Deposit
3.	You may choose a Nominated Carrier and elect to pay the Freight directly to the carrier. Please enter the Carrier details, your carrier account number and other details where requested and then submit your order.
	Payment Method options for the above are:
	Secure OnLine Credit Card Transaction Offline Credit Card Transaction Cheque / Direct Deposit
4.	You may choose a Nominated Carrier and elect Reflex to add the Freight to your order. In this case, freight cannot be determined at the time of the transaction. Complete the requested details and submit your order. We will then make contact by email or telephone with a quotation for the freight.
	Payment Method options for the above are:
	Offline Credit Card Transaction Cheque / Direct Deposit
5.	You may choose to pick up your order yourself. In this case it would be prudent to allow sufficient time for the order to be packed and invoiced. Reflex will contact you to arrange a suitable pick up time.
	Payment Method options for the above are:
	Secure OnLine Credit Card Transaction Offline Credit Card Transaction Cheque / Direct Deposit
Freight (other countries) Freight outside Australia is extra and will be quoted per order. The only options for payment are by cheque, funds transfer/direct deposit or off-line credit card transaction (credit card details can be supplied verbally, by fax or email). If you are outside Australia, complete Shipping Information and choose "Other Countries". Completing the requested contact details and selecting the option to proceed will submit the details of your order. We will then make contact by email or telephone with a quotation for the freight.
Stock Availability Our aim is to hold stock or have immediate access to most of the lines available for sale on-line. We will advise by email or telephone any stock shortages or non availability. In some cases an alternative (available ex stock) may be offered. Orders will be despatched within three days of receipt of order or you will be contacted. Privacy Statement All personal details are strictly confidential and are not available to any third party under any circumstances. This is a secure site and any credit card details provided on this site are encrypted and totally secure. Disclaimer All information in this on-line catalogue has been presented in good faith. We have endeavoured to provide specifications which we believe to be correct at the time of entry. Reflex Pty Ltd or its suppliers, distributors and service providers accept no responsibility for omissions or errors that may have occurred. All brands and logos are registered trademarks and are subject to copyright. Returns Policy Goods may be returned for credit or exchange under the following conditions: You must contact Reflex by telephone, fax or email to arrange for return. Returns (or notice of intention to return ) will only be accepted within 14 days of receipt of goods. Items must be in as new condition. Reflex reserves the right to refuse the return of any goods if they appear used or are damaged in any way. The original Reflex invoice (yellow) supplied with the goods must be produced for verification. Delivery charges will not be refunded. Goods can be returned or exchanged personally at any Reflex Branch, see Locations, or returned by carrier freight prepaid by you. Goods must be securely packed to avoid damage during return. Damaged Goods Damaged goods must be advised by phone, fax or email within two days of receipt otherwise the claim will not be accepted. Terms & Conditions Of Sale Reflex Pty Ltd ... General No conditions or warranties apply or are given unless expressly hereinafter set out and all conditions and warranties implied by statute or otherwise are hereby expressly excluded. All prices are subject to change without notice but if quoted such quotes shall stand for sixty days unless otherwise stated in writing. Subject to paragraph 12 of these terms and conditions the property in all goods shall pass to the purchaser upon delivery to a carrier or upon despatch from the seller's premises if no carrier is involved and in any event risk shall pass at the point of time irrespective of whether freight or despatch charges are paid by the purchaser or not. No variation of an order after date of invoice shall effect the liability of the purchaser unless the written consent of the seller is first had and obtained. Delay in shipment or delivery due to any reason whatsoever whether beyond the control of the seller or not shall not give rise to any claim for cancellation or consequential damages. Goods are warranted to be free from defects in workmanship and materials. No warranty is given as to fitness or suitability for any specific application or use. All warranties and conditions implied by law are hereby expressly negatived. The seller disclaims all liability for any consequential loss or damages. Goods defective in workmanship or materials will be replaced free of charge if delivered to the seller at Sydney, Gosford or Melbourne, carriage paid within fourteen days of goods being delivered to the purchaser. In the case of faulty goods not manufactured by the seller, the purchaser is entitled only to such benefits as the seller receives from the supplier. Where the goods sold to the purchaser are plans drawings specifications and or associated schedules and details no responsibility is accepted by the seller for any errors or omissions on or in relation to the said plans drawings specifications and or associated schedules and details supplied by the seller nor for misconstruction or misinterpretation thereof during subsequent manufacture or construction. The purchaser shall indemnify the seller against any claim against the seller for any breach of a Registered Design, Letters Patent, Trade Mark or any copyright or other similar matter or thing arising from the use by the purchaser of the sellers goods whether the purchaser modifies or otherwise deals with the goods or not. Any property lodged with the seller in relation to a purchase shall be stored by the seller at the depositor's risk and no responsibility for the same is or will be accepted by the seller. The giving or issuing of an order for goods by the purchaser to the seller shall be deemed to be an acceptance of these conditions. Title to all goods sold and delivered to the customer shall remain with the supplier and will not pass to the customer until such time as all monies due from the customer to the supplier are paid. In the event that the said goods or any part thereof are sold by the customer on credit terms and there remains monies due by the customer to the supplier then any debt due to the customer shall be the property of the supplier (to the extent of the debt due from the customer to the supplier). The supplier shall have full authority to direct payment of such debt as if the supplier were the customer in relationship to the party to whom the goods have been sold. That the supplier has the right to collect from a sub-purchaser the proceeds of sale of the goods originally supplied or of the new goods with which they have been mixed or incorporated. All differences arising out of this agreement shall be referred to the decision of an Arbitrator to be appointed in writing by each of the parties within fourteen days after having been required in writing so to do by either of the parties, or in case the Arbitrators do not agree, of an Umpire appointed in writing by the Arbitrators before entering upon the conference. The Umpire shall sit with the Arbitrators and preside at their meetings. The making of an award shall, subject to any relevant statutory provision to the contrary, be a condition precedent to any right of action against the seller, but if such action be not commenced within six months of the making of an award the right of action shall be deemed to be abandoned and released. After the expiration of six months of the accrual of the cause of action the seller shall not be liable in respect of any claim therefore unless such claim shall in the meantime have been referred to arbitration. Notwithstanding anything herein before contained the seller shall not be in any way prejudiced from taking action against a purchaser for non-payment of any amount due under this agreement.