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Terms & Conditions
Terms and Conditions of Sale Reflex Pty Ltd ... Internet Sales
All Prices shown are in Australian Dollars
The website shows both exclude GST price and include GST price.
Freight Charges Overview
The Standard Freight Charge for orders delivered by Reflex Equip into Qualifying Shipping Zones in the Sydney, Gosford, Newcastle and Melbourne areas is $44.00
Freight status is determined automatically based on the Postcode contained in the "Shipping Address" field in the Checkout area of the Reflex Equip website.
For delivery outside the Qualifying Shipping Zones, freight cannot be determined at the time of the transaction. However, you may still place your order and we will then make contact by email or telephone with a quotation for the freight component
Free Standard Shipping on Orders Over AU $399 +GST
Free Delivery only applies to Qualifying Shipping Zones in the Metro NSW, Sydney, Gosford, Newcastle, Melbourne, Brisbane & Gold Coast areas.
Once the order has been submitted, if our freight costs are substantially higher and free shipping is not eligible due to your location, we will contact you to discuss an additional delivery charge. A full refund will be issued if you choose not to accept the additional charge.
Free Delivery only applies to orders over $399 +GST
Free Shipping only applies to Online Orders through Reflex Equip Website
Shipping Options available at the Checkout are:
1. DELIVER BY REFLEX EQUIP
2. FREIGHT CANNOT BE DETERMINED
3. CLIENT PICKUP
DELIVER BY REFLEX EQUIP
This option is automatically selected if the Postcode contained in the "Shipping Address" field in the Checkout area of the Reflex Equip website falls within the Qualifying Shipping Zones in the Sydney, Wollongong, Gosford, Newcastle and Melbourne areas. The Standard Freight Charge will be $44.00.
FREIGHT CANNOT BE DETERMINED
This option is automatically selected if the Postcode contained in the "Shipping Address" field in the Checkout area of the Reflex Equip website falls outside the Standard Freight Charge for Qualifying Shipping Zones in Sydney, Wollongong, Gosford, Newcastle and Melbourne areas. This means that freight cannot be determined at the time of the transaction. However, you may still place your order and we will contact you with a quotation for the freight component.
CLIENT PICK UP
Selecting this option will nullify any Freight Charge that may have been shown as a result of the Postcode contained in the "Shipping Address" field in the Checkout area.
We will contact you promptly after we receive your order to arrange a mutually convenient time for collection. Optionally you may arrange a carrier to pick up on your behalf but please give pertinent details in the "Additional Information" section below.)
Payment Methods available at the Checkout are:
1. Credit Card Online Processing
2. Direct Bank Deposit
3. Freight To Be Advised
Credit Card Online Processing
This Method may be used for the following Shipping Options:
· DELIVER BY REFLEX EQUIP
· CLIENT PICK UP
Direct Bank Deposit
This Method may be used for the following Shipping Options.
· DELIVER BY REFLEX EQUIP
· CLIENT PICK UP Note: Funds must be cleared before the dispatch/pick up of the goods.
Freight to be Advised
This Method may be used for the following Shipping Options.
· FREIGHT CANNOT BE DETERMINED
Once we have received your order, we will contact you regarding Freight Charges and a suitable offline payment method.
Our aim is to hold stock or have immediate access to most of the lines available for sale online. We will advise by email or telephone of any stock shortages or non-availability. In some cases, an alternative (available ex stock) may be offered.
Orders will be despatched within three days of receipt of order or you will be contacted.
All personal details are strictly confidential and are not available to any third party under any circumstances. This is a secure site and any credit card details provided on this site are encrypted and totally secure.
All information in this online catalogue has been presented in good faith. We have endeavoured to provide specifications that we believe to be correct at the time of entry. Reflex Pty Ltd or its suppliers, distributors and service providers accept no responsibility for omissions or errors that may have occurred. All brands and logos are registered trademarks and are subject to copyright.
Returns / Refunds Policy
Goods may be returned for a full refund or credit or exchange subject to the following conditions:
You must contact Reflex Equip by telephone, fax or email to arrange for return and refund requests. Returns (or notice of intention to return ) will only be accepted within 14 days of receipt of goods.
Items must be in as new condition. Reflex Equip reserves the right to refuse the return of any goods if they appear used or are damaged in any way.
The original Reflex Equip invoice supplied with the goods must be produced for verification.
Delivery charges will not be refunded.
A restocking / handling fee may be charged on some items
Goods can be returned or exchanged personally at any Reflex Equip Branch, see Locations, or returned by carrier freight prepaid by you.
Goods must be securely packed to avoid damage during return.
Damaged goods must be advised by phone, fax or email within two days of receipt otherwise the claim will not be accepted.
Terms & Conditions Of Sale Reflex Pty Ltd ... General
No conditions or warranties apply or are given unless expressly hereinafter set out and all conditions and warranties implied by statute or otherwise are hereby expressly excluded.
All prices are subject to change without notice but if quoted such quotes shall stand for thirty days unless otherwise stated in writing.
Subject to paragraph 12 of these terms and conditions the property in all goods shall pass to the purchaser upon delivery to a carrier or upon despatch from the seller's premises if no carrier is involved and in any event, risk shall pass at the point of time irrespective of whether freight or despatch charges are paid by the purchaser or not.
No variation of an order after the date of invoice shall affect the liability of the purchaser unless the written consent of the seller is first had and obtained.
Delay in shipment or delivery due to any reason whatsoever whether beyond the control of the seller or not shall not give rise to any claim for cancellation or consequential damages.
Goods are warranted to be free from defects in workmanship and materials. No warranty is given as to fitness or suitability for any specific application or use. All warranties and conditions implied by law are hereby expressly negatived. The seller disclaims all liability for any consequential loss or damages.
Goods defective in workmanship or materials will be replaced free of charge if delivered to the seller at Sydney or Gosford, carriage paid within fourteen days of goods being delivered to the purchaser. In the case of faulty goods not manufactured by the seller, the purchaser is entitled only to such benefits as the seller receives from the supplier.
Where the goods sold to the purchaser are plans drawings specifications and or associated schedules and details no responsibility is accepted by the seller for any errors or omissions on or in relation to the said plans drawings specifications and or associated schedules and details supplied by the seller nor for misconstruction or misinterpretation thereof during subsequent manufacture or construction.
The purchaser shall indemnify the seller against any claim against the seller for any breach of a Registered Design, Letters Patent, Trade Mark or any copyright or other similar matter or thing arising from the use by the purchaser of the sellers goods whether the purchaser modifies or otherwise deals with the goods or not.
Any property lodged with the seller in relation to purchasing shall be stored by the seller at the depositor's risk and no responsibility for the same is or will be accepted by the seller.
The giving or issuing of an order for goods by the purchaser to the seller shall be deemed to be an acceptance of these conditions.
Title to all goods sold and delivered to the customer shall remain with the supplier and will not pass to the customer until such time as all monies due from the customer to the supplier are paid. In the event that the said goods or any part thereof are sold by the customer on credit terms and there remain monies due by the customer to the supplier then any debt due to the customer shall be the property of the supplier (to the extent of the debt due from the customer to the supplier). The supplier shall have full authority to direct payment of such debt as if the supplier were the customer in relation to the party to whom the goods have been sold. That the supplier has the right to collect from a sub-purchaser the proceeds of the sale of the goods originally supplied or of the new goods with which they have been mixed or incorporated.
All differences arising out of this agreement shall be referred to the decision of an Arbitrator to be appointed in writing by each of the parties within fourteen days after having been required in writing so to do by either of the parties, or in case the Arbitrators do not agree, of an Umpire appointed in writing by the Arbitrators before entering upon the conference. The Umpire shall sit with the Arbitrators and preside at their meetings. The making of an award shall subject to any relevant statutory provision to the contrary, be a condition precedent to any right of action against the seller, but if such action is not commenced within six months of the making of an award the right of action shall be deemed to be abandoned and released. After the expiration of six months of the accrual of the cause of action, the seller shall not be liable in respect of any claim therefore unless such claim shall in the meantime have been referred to arbitration. Notwithstanding anything herein before contained the seller shall not be in any way prejudiced from taking action against a purchaser for non-payment of any amount due under this agreement.
Reflex Pty Limited is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Reflex Equip website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information (etc.)
On some pages, you can submit information about other people. For example, if you order and want it sent directly to another person, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalogue as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 02 8706 8800 or send us an email at email@example.com.